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Frequently Asked Questions

What is your cancellation policy?

Cancel at least 2 hours before class. Late cancellations forfeit the session. All payments are non-refundable. Rescheduling is possible within the allowed time.

How do bookings work?

Book in advance — spots are limited. Reservations are only confirmed once paid. Unpaid bookings (via chat) are released after 24h.

Can I walk in?

Yes, but availability is not guaranteed.

What time should I arrive?

Please arrive 10 minutes early. Late arrivals won't be admitted.

What should I bring?

Grip socks are required for Reformer classes. Available to buy or limited complimentary use. Towels are available at reception.

Anything else I should know?

Follow studio hygiene and safety guidelines. We are not responsible for lost belongings.

Do I need to sign a waiver?

By joining a class, you agree to our liability waiver.